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Frequently Asked Questions

How does the 30-day free trial work?

The entire platform is unlocked immediately. Set up GoCardless on day one; we record the mandate but will not bill until the trial completes. Cancel in-app before day 30 to avoid charges.

What happens after the trial?

The base subscription is £15/month and includes one cleaner seat and one sales rep seat. Each additional cleaner or rep is £10/month and billed automatically.

Can I import existing customers and rounds?

Yes. Use the CSV importer inside the admin dashboard or email our team a spreadsheet exported from your previous tool. We can transform the data for you.

Is the scheduler limited to 4 weeks?

The interface displays a rolling 4-week cadence but stores recurring jobs indefinitely. Drag-and-drop updates automatically recalculate the next two cleans.

Do you offer on-site training?

Remote onboarding is included. On-site training days can be arranged for enterprise teams; contact us for pricing.

Where is Swash Cleaning Ltd registered?

Swash Cleaning Ltd is registered in England & Wales, company number 16765978. Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.