Swash Cleaning Ltd
System Status
Swash monitors uptime across every component of the platform. If we detect an incident we will update this page, post a banner inside the app, and email account owners.
| Component | Status | Notes |
|---|---|---|
| Quote Calculator & PWA | Operational | Last deployment: 7 Dec 2025 |
| Admin Pipeline & Bulk Scheduling | Operational | Realtime sync active |
| 4-Week Scheduler | Operational | Listening for cross-tab broadcasts |
| Email & SMS Automation | Operational | Monitoring EmailJS + Twilio queues |
| Payments & GoCardless Webhooks | Operational | Webhook latency < 1s |
Incident reporting
If you believe there is an outage that is not listed here, email support@swashcleaning.co.uk with “Urgent: Status” in the subject line or call 03300 436 345 and choose option 9.
We publish post-incident summaries within 48 hours of resolution covering impact, root cause, and mitigation.